GoRide
One App, Every Ride
GoRide logo GoRide
How it works

Simple, whether you're riding or driving.

See exactly what happens from the moment you open the app — as a rider booking a trip, or a driver getting on the road.

For riders

From opening the app to rating your trip.

Six steps, start to finish — no account juggling, no surprise fares.

📍 1

Enter pickup & drop

Open GoRide, type where you are and where you're headed. No account needed just to see fares.

🚗 2

Compare rides & fares

See Bike, Auto, Cab Economy, Cab Premium and Cab XL side by side with an estimated fare for each, before you commit.

📱 3

Verify your number

A quick OTP to your phone confirms it's really you and secures your trip and driver contact details.

🔍 4

Get matched with a driver

The nearest available, verified driver is notified and assigned to your trip, usually within seconds.

🗺️ 5

Track your ride live

Watch your driver approach on the map, share your trip status with someone you trust, and use the in-app SOS if you ever need it.

⭐ 6

Pay cash & rate your trip

Settle up in cash at drop-off, then rate your driver and leave feedback to help keep quality high.

For drivers

From sign-up to your first ride.

No complicated onboarding — register, get verified, and start accepting trips.

📝 1

Register as a driver

Sign up with your basic details, licence and vehicle information — it takes a few minutes.

📄 2

Submit your documents

Upload your licence, RC and photo ID for review from your driver dashboard.

✅ 3

Get verified

The GoRide team checks your documents and approves your account so you're cleared to drive.

🟢 4

Go online

Toggle yourself online whenever you want to drive — no fixed shifts, no minimum hours.

🔔 5

Accept ride requests

Nearby trip requests come straight to your dashboard with pickup, drop and estimated fare shown up front.

💵 6

Complete trips & get paid

Collect your fare in cash at drop-off and keep track of your completed rides from your dashboard.

What makes it work

A few things happening behind the scenes.

📡

Real-time matching

Trip requests reach nearby online drivers within seconds of you confirming a booking.

🔐

OTP-secured trips

Your phone number is verified by OTP, and a start-ride OTP confirms the right driver picked you up.

🧾

Clear fare breakdown

You see an estimated fare range for every ride type before you ever confirm a booking.

FAQ

Common questions about the process.

How long does driver verification take?

Most driver accounts are reviewed and approved within a couple of business days of submitting complete documents.

Can I cancel a ride after it's confirmed?

Yes — you can cancel from the live tracking screen. Cancelling shortly after booking is free; a small fee may apply once your driver has already arrived.

How do I contact my driver?

Once a driver is assigned, a call button is available on your live tracking screen so you can reach them directly.

What if I feel unsafe during a trip?

Use the safety toolkit on the live tracking screen to share your trip status or send an SOS alert to your emergency contact.

Do drivers choose their own hours?

Yes — drivers go online and offline whenever they like from their dashboard. There are no fixed shifts.

Ready to go

Book a ride, or start driving today.

Whichever side you're on, getting started only takes a couple of minutes.